Privacy policy

This policy explains how Londonfatcat Interiors (“I”, “we”) uses personal information collected through this website. We are the data controller. Contact: hello@londonfatcat.com, 41 Englefield Rd, London N1 4HJ.

What we collect

• Enquiries: your name, email, phone number (optional), area or postcode (optional), the service you're interested in and your message.
• Call bookings: your name, email, phone number, preferred date and time, call type and any project notes.
• Tab My Home launch list: your email address.
• Technical data: our hosting provider keeps standard server logs (such as IP address and browser type) for security.

How we use it

• To reply to your enquiry and arrange calls — lawful basis: steps taken at your request before entering a contract, and our legitimate interest in responding.
• To send you launch updates and the designer guide if you join the Tab My Home list — lawful basis: consent, which you can withdraw at any time.
• To deliver design services and furniture orders — lawful basis: contract.
• To keep records required by law, such as accounts — lawful basis: legal obligation.

We never sell your information or use it for unrelated marketing.

Who we share it with

Only service providers that help run the website, under contract and UK GDPR safeguards:

• Website hosting provider (for example Netlify or Vercel).
• Email delivery provider (Resend) to send form notifications and confirmation emails.
• Cal.com, if you book a call through the embedded calendar.
• Google, only if you choose to load the map or accept analytics cookies.
• WhatsApp (Meta), only if you choose to message us there.

Some providers may process data outside the UK; where they do, appropriate safeguards such as the UK International Data Transfer Addendum apply.

How long we keep it

We keep enquiries and booking details for as long as needed to respond and, if you become a client, for the duration of the project and the period required for legal and accounting purposes. Launch-list emails are kept until you unsubscribe.

Your rights

You can ask to access, correct, delete or restrict the use of your information, object to processing, or ask for a copy in a portable format. Email hello@londonfatcat.com. If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

See the cookie policy.